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Privacy Policy
This privacy notice is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (the “GDPR”) and describes how the personal data of users visiting makoitalia.it is processed. It applies to this website only and not to any third-party websites reachable through links.
1. Data controller
The data controller is Mako S.r.l., registered office at Via Berna 1, 43010 Fontevivo (PR), Italy – VAT no. 02823450347.
For any request concerning the processing of personal data, or to exercise the rights granted by Articles 15-22 GDPR, you may write to info@makoitalia.it or, by certified e-mail, to mako@pec.makoitalia.it.
2. Data processed, purposes and legal bases
2.1 Browsing data
The IT systems and software procedures used to operate this website acquire, in the course of their normal operation, certain data whose transmission is inherent in the use of Internet communication protocols: IP address, browser and operating system type, date and time of the request, referring and exit page, and the server response status code.
This data is used to ensure the correct functioning and security of the website, to compile aggregate statistics and to detect unlawful or harmful activity. It is not used to identify or profile users.
Legal basis: the controller’s legitimate interest in ensuring the security and proper delivery of the service (Art. 6.1.f GDPR).
2.2 Data provided through the contact forms
The website provides forms through which users may request commercial or technical information. The data collected is: first name, last name, e-mail address, telephone number, company, product of interest and the content of the message.
This data is processed solely to respond to the request and for any pre-contractual steps arising from it.
Legal basis: performance of pre-contractual measures taken at the request of the data subject (Art. 6.1.b GDPR).
The forms do not request, and must not be used to communicate, special categories of data under Art. 9 GDPR (health data, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric data).
2.3 E-mail communications
Sending e-mail, on an optional basis, to the addresses published on this website entails the acquisition of the sender’s address and of any other personal data contained in the message, which are needed in order to reply. Legal basis: as in section 2.2.
2.4 Cookies and measurement tools
The website uses technical cookies, necessary for it to function, and – only with the user’s consent – third-party analytics cookies. Details are set out in the Cookie Policy at the bottom of this page. Legal basis: legitimate interest for technical cookies; consent (Art. 6.1.a GDPR) for all others.
3. Nature of the provision of data
Providing the data marked as mandatory in the contact forms is necessary in order to act on the request: without it we will not be able to reply. Providing any other data is optional.
4. Retention period
- Browsing data and technical logs: for as long as strictly necessary for the purposes described, except where it is necessary to establish liability in the event of computer crimes against the website.
- Data collected through the contact forms and e-mail communications: 24 months from the last relevant contact. Where the request gives rise to a contractual relationship, the retention periods laid down by civil and tax law apply.
- Cookies: the durations indicated in the Cookie Policy.
5. Recipients of the data
Data is processed by the controller’s staff, who are authorised and duly instructed. It may also be disclosed to parties acting as processors under Art. 28 GDPR, in particular:
- Aruba S.p.A. – hosting and e-mail service provider;
- the supplier responsible for the development and technical maintenance of the website;
- Google Ireland Limited – Google Analytics statistics service, enabled only with the user’s consent.
Data is not disseminated. An up-to-date list of processors is available on request at the addresses given in section 1.
6. Transfers to third countries
Data collected through the contact forms and by e-mail is stored on servers located in the European Union.
The use of Google Analytics, which is active only with consent, may involve a transfer of data to the United States. Such transfer takes place on the basis of the European Commission adequacy decision of 10 July 2023 concerning the EU-U.S. Data Privacy Framework, to which Google LLC adheres, and of the standard contractual clauses under Art. 46 GDPR.
Third-party embedded content (the Google Maps map on the “Where we are” page and any YouTube videos on the product pages) may likewise involve a transfer to the United States under the same conditions.
7. Rights of the data subject
Where applicable, the data subject has the right to obtain from the controller:
- access to their personal data (Art. 15);
- rectification of inaccurate data or completion of incomplete data (Art. 16);
- erasure of the data (Art. 17);
- restriction of processing (Art. 18);
- data portability (Art. 20);
- objection to processing based on legitimate interest (Art. 21).
Where processing is based on consent, the data subject may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal. For cookies, consent can be withdrawn using the “Change cookie settings” button at the bottom of this page.
Requests may be sent informally to the addresses given in section 1. The controller will reply within one month of receipt, extendable by two further months in particularly complex cases.
Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome – www.garanteprivacy.it) or to bring proceedings before the courts.
8. Automated decision-making
The controller does not carry out any automated decision-making, including profiling, within the meaning of Art. 22 GDPR.
9. Data security
The controller applies appropriate technical and organisational measures to protect data against unauthorised access, disclosure, alteration or destruction. Data transmitted between the user’s browser and the website travels over an encrypted HTTPS connection.
10. Changes to this notice
The controller reserves the right to amend or update this notice, including as a result of changes in the law. Users are invited to check this page periodically.
Last updated: 9 September 2026.
Cookie Policy
Cookies are small text files that the websites you visit send to your device, where they are stored so that they can be sent back to those same sites on your next visit. This website uses its own and third-party cookies as described below, in accordance with the guidelines issued by the Italian Data Protection Authority on 10 June 2021.
1. Technical cookies
These are necessary for the website to function and to store the preferences expressed by the user. No consent is required for these cookies.
| Name | Purpose | Duration | Owner |
|---|---|---|---|
| moove_gdpr_popup | Stores the cookie preferences expressed by the user | 1 year | makoitalia.it |
| wp_lang, wp-wpml_login_lang | Store the selected language | Session | makoitalia.it |
| wordpress_*, wp-settings-* | Authentication and preferences for the restricted area, set only for users logging into the administration panel | Session / 1 year | makoitalia.it |
2. Third-party analytics cookies
The website uses Google Analytics 4 to collect aggregate information on the number of visitors and the pages they view, in order to improve its content. These cookies are installed only after the user has given consent through the banner.
| Name | Purpose | Duration | Owner |
|---|---|---|---|
| _ga | Distinguishes the users who visit the website | 2 years | |
| _ga_SVWSHREMZ6 | Maintains the Google Analytics 4 session state | 2 years |
Google privacy notice: policies.google.com/privacy.
3. Third-party embedded content
Some pages embed content supplied by external services. When such content loads, the third-party provider may set its own cookies and record the user’s IP address. This content is also loaded only with prior consent.
| Service | Where | Privacy notice |
|---|---|---|
| Google Maps | “Where we are” page | policies.google.com/privacy |
| YouTube | Technical videos on the product pages, where present | policies.google.com/privacy |
4. Managing your preferences
On your first visit a banner is displayed allowing you to accept or reject non-essential cookies, or to choose individual categories through the “Settings” panel. Until an explicit choice is made, no cookies other than technical ones are installed: simply continuing to browse does not constitute consent.
Preferences can be changed or withdrawn at any time using the “Change cookie settings” button at the bottom of this page.
5. Browser settings
You can also manage or delete cookies directly from your browser settings. Disabling technical cookies may impair some functions of the website.
Last updated: 9 September 2026.