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Service and Spare Parts
Mako Italia’s Service and Spare Parts support accompanies the customer throughout the entire life cycle of the plant, guaranteeing prompt intervention and the availability of the components needed to keep the line running.
A dedicated technical team works on site or remotely to quickly identify any fault, while our spare parts warehouse keeps waiting times and production downtime to a minimum. We also support the customer in planning maintenance, so we can intervene before a breakdown occurs and protect the investment over time.
The service includes:
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On-site technical support and remote assistance
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Fast fault diagnosis and effective intervention
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Supply of original Mako certified spare parts
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Dedicated spare parts warehouse for shorter delivery times
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Preventive maintenance kits for the components most subject to wear
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Scheduled maintenance contracts
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Direct line for emergency management
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Consultancy on updating parts reaching obsolescence